SME now rely heavily on online customer relationship management(CRM) software tools to manage synergy with current and future customers. CRM software enables to organize, automate, and synchronize sales, marketing, customer service, and technical support also allows to manage customers, records, and polls & surveys. CRM software application provides a complete solution for your sales, marketing and support teams of your business.
CRM systems make information highly accessible to remote sales staff as they are implemented with mobile capabilities. Implementation of an efficient customer relationship management (CRM) solution in your organization can enhance the productivity of your sales, marketing and customer support team significantly and also give you an insight into the customer care and sales process.
Few Advantages of implementing a CRM software solution:
Track customer activity at each end point.
Helps to track customer’s buying cycle
CRM helps to manage and record the historical data of Purchase, Sales, and Invoices
CRM enables Cross Selling and Upselling by providing historical data.
CRM enables to track customer communication, problems, and solutions
CRM can help to predict sales forecasts based on historical data, Customer Feedback and Communication.
CRM enable us to quickly identifies the target audience for products, based on their purchase history
CRM helps the businesses prevent gaps in customer service and helps in excel customer satisfaction
CRM aids executive leadership in identifying, preventing and effectively addressing recurrent obstacles in business processes allowing for smooth functioning.
Our services offer you a diverse set of services such as custom CRM Development, customization of Open Source CRM Development and CRM support solutions that is tailored to your needs. Our CRM solutions will meet all your requirements which will streamline the functioning of your Marketing. Sales and Service activities. and help you to gather information about your clients and customers.
We build customized CRM solution after understanding exact needs of your business and niche. After need analysis, our team will evaluate the various open source CRM tools available and identifies the suitable one that suits your requirements the best or customizable as per your needs. After adding additional features, customize the interface and functionalities, create user profiles as per your business needs we deliver complete packaged solution that can be used immediately. You get entire CRM product engineering and CRM software up-gradation services with the right mix of solution for your ever growing business requirements.
We provide consulting, integration, implementation, up-gradation and support solutions. Few of our expertise in CRM developments are as below.
Flexibility and scalability to meet the growing needs of your organization
Custom designed CRM solutions as per your current and future requirements
A perfect blend of custom plugin developments and customization
Unmatched understanding of Reporting needs
Delivering Third party tools integration to generate functionality quotients
Specialize in developing efficient cloud-based CRM and multi-device CRM services
Rapid CRM assessment and installations
Extensive support by experts over VOIP and telephone
Onsite and offsite consulting for CRM suites
Comprehensive CRM testing and up gradation services for companies.
In time deliveries ensured
Affordable pricing and maintenance packages.
Frontline expertise in some of the most popular Open Source CRM suites and their integration
Industry-specific processes and terminology
Custom workflow and sales processes
Integration of custom CRM solutions into other softwares
Quick, easy and controlled access
Contact us to Build, maintain & strengthen your customer relationships management software.